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A pipe burst on Christmas night in 2024, and by that customer's account SERVPRO of Lynn/Lynnfield was at the house first thing the next morning to assess, then cleared out the debris, drywall and flooring. That is the job this Salem-based franchise is built for: the call you make at the worst possible hour. Speed is what more than a dozen of its 36 written Google reviews come back to. A December 2021 customer wrote that the crew was at the property within three hours of the first phone call. A May 2023 reviewer whose hot water heater let go — inches of water across the whole basement — called early one morning, had the crew there by late morning, and watched them vacuum the water out, move everything, and set fans and humidifiers in the basement. Across 50 Google ratings the profile sits at 5.0. The work described runs well past water. In an October 2024 review, a homeowner who found mold in the basement said the company assessed it, quoted a price, got to work, and left the space like new with the mold gone. A September 2021 customer had a basement pump leak that meant cutting open the floor and parts of the walls before mold could be removed. Two March 2022 reviews cover a sewage main backing up into a basement utility room and a third-floor walk-up attic that had been pigeon-infested — floors, shelving and all, cleaned and sanitized. Fourteen of the reviews name the technician who actually showed up: Benji, Jose, Nick, Ricardo, Geraldo, Matt, Craig the restoration estimator. This is an independently owned and operated SERVPRO franchise working Lynn, East Lynn, Lynnfield, Wyoma and Nahant, and its site advertises round-the-clock water, fire, mold, storm, biohazard and construction restoration. The site lists IICRC Certified Firm status along with water-damage (WRT), fire-and-smoke (FSRT), carpet-cleaning (CCT) and lead-safe renovation (RRRP) technician credentials, plus OSHA 10- and 30-hour training; Houzz lists the IICRC certification and OSHA training too. A straightforward call for a flooded basement, a burst pipe, smoke damage or mold on the North Shore, especially when you need someone out the same day. That October 2024 customer who got a price before the crew started is the right model: pin down the scope and the number in writing up front, and ask which of the certified technicians will be on your job.
SERVPRO was amazing! Their fast response, professional team, and top-notch water damage restoration gave me total peace of mind. Trustworthy, efficient, and thorough with the cleanup—highly recommend!
Benjie and Gabe helped to vacuum and steam clean our side garage and were fantastic. They were on time and did a very through job. I didn’t realize I needed to clear out the space to prepare for them but when they arrived they went ahead & moved and bagged things up to clean the space then moved everything back neatly after cleaning out. Highly recommend Servpro -it was a very positive experience!!
Benji and Jeremy were awesome. Very professional and courteous. I would definitely use ServPro again. Thank you very much! Rich Feilteau
The Servpro team responded very quickly to our issue - we had a pipe burst on Christmas night and they were at our house first thing the next morning to assess. Benji and his team did a nice job clearing out all of the debris and drywall / flooring. We are eager to see how the rest of the job will go but are so far very satisfied with the service from the Servpro team.
Geraldo and Jose were absolutely terrific - worked many hard hours and cleanup going extremely well.
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2 changes recorded — last scanned Sep 3, 2026.
Full fire rebuilds4.2
Fire and flood restoration5.0
Takes on large, difficult projects3.8