SERVPRO of Milton/Braintree
National chain · 260 Centre St Unit B, Holbrook, MA 02343, USA
Their work
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Call (781) 980-7060Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB rating
- 4 reviews in the last 6 monthsNo negatives
- 40 customer photosOf completed work
Highlights
- Named project managers — reviewers repeatedly credit Mario, Brezney and Dylan by name
- Clean recent record — zero negative reviews in the last six months
- A+ BBB grade — Better Business Bureau rates the business A+
- Deep review history — 84 reviews since 2021 across four sources
- Not BBB accredited — carries an A+ grade but isn't an accredited business
SERVPRO of Milton/Braintree is the call homeowners across Holbrook and the South Shore make when a pipe bursts or a sump pump fails and water is spreading across a basement floor. The business has operated out of a Holbrook, MA facility since 2014, working mold remediation and water damage mitigation, then handing off to a reconstruction crew once the drying is done. The recent reviews keep naming the same people. In March, one homeowner said project manager Mario was responsive and thorough getting a flood mitigation job under control, and in January another credited Brezney's team with taking charge of a sudden basement flood within minutes of the call. That pattern isn't new: across 84 reviews dating back to 2021 spanning Google, BBB, and independent directories, the business holds a 4.8-star Google rating from 117 ratings, and the last six months produced zero negative reviews. Reconstruction work comes up almost as often as mitigation. Multiple reviewers describe Dylan and Dave leading full basement rebuilds after the water-damage crew finishes, staying in touch through demolition, framing, and finish work rather than handing the job off cold. Before booking, it's worth knowing the business carries an A+ grade from the Better Business Bureau but isn't a BBB-accredited business. For a mitigation job likely to turn into a rebuild, ask whether the same project manager carries it from water extraction through reconstruction — that continuity is what keeps showing up in the reviews.
Read the comments
Most recent comments
- 5.0Apr 10, 2026
We’ve had an excellent experience with Cleanworx. From day one, their team has been professional, reliable, and extremely detail-oriented. They consistently go above and beyond to ensure our space is spotless, well-maintained, and welcoming for both staff and visitors.<br><br>Communication has been smooth and responsive, and they’re always flexible when it comes to scheduling or special requests. It’s clear they take pride in their work, and it shows in the results every time.<br><br>If you’re looking for a dependable commercial cleaning service that delivers real quality, I highly recommend them.
— Merignac LubinView on Google Reviews ↗ - 3.0Apr 10, 2026
Bueno
— Eliana Martinez MarteView on Google Reviews ↗ - 5.0Mar 18, 2026
I had a great experience with ServPro of Milton/Braintree from start to finish after a flood. Mario handled the mitigation process and was incredibly responsive, professional, and thorough—he made a stressful situation feel much more manageable and kept me informed every step of the way.<br><br>Dave led the reconstruction and did an amazing job bringing everything back together. He was extremely communicative throughout the entire process—always providing updates, answering questions quickly, and making sure I knew exactly what to expect next. The quality of the work exceeded my expectations, and he made sure every detail was taken care of.<br><br>I’m extremely grateful for both of their hard work and would highly recommend ServPro of Milton/Braintree!
— Tara ShakleyView on Google Reviews ↗ - 5.0Jan 17, 2026
⭐️⭐️⭐️⭐️⭐️<br>Outstanding Service from SERVPRO Milton/Braintree and Brezney’s Team<br><br>On July 27th of last summer, my basement flooded with a significant amount of water under the foundation and throughout the basement. It was an incredibly stressful situation, and hiring SERVPRO of Rhode Island turned out to be one of the best decisions I could have made.<br><br>Brezney and his team were absolutely excellent from start to finish. They were professional, efficient, and extremely thorough. They made sure everything was properly cleaned and dried and took every step necessary to ensure there would be no mold or future issues from humidity or water damage. They removed everything that needed to be taken out and explained the process clearly along the way.<br><br>Their communication was outstanding—every time I called or texted, they were responsive, patient, and helpful. They also went above and beyond when dealing with my insurance company, which was extremely difficult and slow with payments. Brezney and his team were incredibly patient and professional throughout that entire process and made sure I felt comfortable and taken care of the whole time.<br><br>The team truly went above and beyond in every way. I am extremely grateful for their help, and I can honestly say they exceeded my expectations.<br><br>I would give them 5 stars without hesitation, I would absolutely hire them again, and I highly recommend SERVPRO of Rhode Island and Brezney’s team to anyone who needs restoration work done.
— Elizabeth SuccartView on Google Reviews ↗ - 5.0Dec 21, 2025
Thank you for Eduardo's service for doing a good service at my house
— Poliana OliveiraView on Google Reviews ↗
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Update history
Added 84 new comments, added 54 new photos, established rating 4.2
- behind the score: Not BBB accredited — carries an A+ grade but isn't an accredited business