Silva Home Services

Silva Home Services works out of Reading, and every customer who writes about it writes about one person: Rob. The reviews read like a one-man operation taking small residential jobs — the kind of work people describe as intimidating to them and quick for him. The most specific accounts are electrical. In April 2026 a customer had an outlet replaced and old wiring fixed in an apartment, said he arrived on time, worked efficiently, and charged nearly half what another company had quoted. In a March 2025 review a homeowner with power problems said he tackled everything and explained the reasons clearly at each step, and in an April 2025 review a customer called him an excellent handyman and electrician after a bathroom remodel. Speed and availability come up repeatedly. A March 2026 customer singled out clear communication and a job done quickly on a Saturday. Others describe him as punctual, knowledgeable and personable, and several are short, warm repeat recommendations rather than detailed accounts. There is one clear exception, and it is worth reading before you book. In March 2025 a customer described waiting for a call back and then a no-show for a scheduled job, calling the company unreliable with poor communication. Nothing similar appears in the eight comments posted since February 2026, but it is the single complaint on file and it is about the two things — showing up and calling back — that matter most in a one-person business. The whole record sits on one platform, where the average is 4.7 across 13 ratings, and it only begins in 2025, so there is little history to test it against. Confirm the appointment in writing, and because customers describe wiring and outlet work — licensed-electrician territory in Massachusetts — ask to see the electrical licence and the insurance certificate before any electrical job starts.