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StoneOne Marble & Granite is a Methuen stone shop built around one job: picking a slab and getting it installed right. Across 45 Google reviews spanning 2021 to today, the same names keep showing up — Kim Lindquist, Silvana, Jen, Mike Germano — walking customers through countertop and tile choices for kitchen and bathroom projects, then handing off to an install crew reviewers credit with laser-accurate measurements and tight seams. The company carries a Better Business Bureau A+ grade and has been BBB-accredited since 2010. On Google it holds a 4.5★ average across 80 ratings, and the four most recent reviews are all positive. One account stands out: a customer whose sink-area joint compound failed almost four years after installation says StoneOne sent a crew to repair every joint at no charge rather than just tell them what to buy. Not every account is clean. In a 2025 review, a customer said the crew cut an oversized hole for a water dispenser and left it loose-fitting. Also in 2025, someone identifying as a trade professional said a StoneOne sales rep bypassed the contractor who referred the client and dealt with them directly — a complaint about how referrals get handled, not the stonework itself. A 2024 review liked the finished quartz counters but called the customer service on that project poor, after a smooth first project with the company years earlier. And in a 2023 review, someone shopping for a fireplace hearth described being passed between two floors of staff before anyone actually helped. For a homeowner sourcing a stone countertop — granite, quartz, or marble — for a kitchen or bath, StoneOne is the kind of shop repeat customers keep coming back to for the next room. Worth confirming before ordering: any custom cutouts for sinks, dispensers, or fixtures against your own hardware, and — if you're being referred in by a contractor — how the sales team plans to handle direct customer contact.
We had the best experience at StoneOne. We are redoing 2 kitchens and 3 bathrooms . Micheal Germano guided us through all our choices, helped us match them to our cabinets and tiles. He has so much knowledge and patience. He was always there for any questions or concerns. Answers every phone call and text within minutes. He is the acme of customer service. Thanks Mike for making this process go so smoothly! We will highly recommend you. Pamela and John
To say we were blown away by our experience with StoneOne would be an understatement. Every person that we spoke with, whether it was the person measuring, scheduling or installing had a professionalism and kindness that was unmatched. They really care about their customers and you can feel that from start to finish. The closest second to their service is their products which are absolutely stunning. There is no one else we’d work with for any other project.
Kim was a huge help in guiding our decision on a bathroom countertop install. The installer did a fantastic job and we are so pleased. Highly recommend Stone One.
Great company to work with. So pleased with everyone from Stone One from the beginning to the very end. Both Silvana and Jen were wonderful to work with. Silvana has a great eye for color schemes and found her extremely helpful. Jen was always available to assist with several scheduling requirements. I felt very comfortable working with them. Very impressed with the accuracy and precise laser measurements. The installers were professional and cleaned up on their way out. I would highly recommend this company to anyone.
from the moment I walked into Stone one I knew I was in the right place. Kim was incredibly helpful knowledgeable and patience with me she absolutely nailed the look I was going for the installers were clean and professional and understood every detail of the counter tops and backsplash and bar top can not say enough great things about Kim and her team
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1 change recorded — last scanned Jul 30, 2026.
Chimney restoration4.2