The Floor Sanders, Inc

The Floor Sanders is Varouj's Boston-based hardwood flooring company, founded in 1983 and still doing hardwood installation, sanding and refinishing, laminate installation, and wood athletic/gym floors across a wide swath of towns west and north of Boston. The company's reviews stretch back to 2013 and, according to one of them, Varouj had already been doing this work for two decades before that. Across the majority of that long written record, the praise is specific and consistent: reviewers repeatedly cite Varouj's responsiveness — quotes turned around from a text and a few photos — and craftsmanship on genuinely difficult jobs. A 2022 review describes matching new oak into an odd hodgepodge of angles capped by a curved opening at the top of a spiral staircase in a 110-year-old Beacon Hill condo; another from the same year describes sanding old dark-painted stairs back to bare, gorgeous wood. A 2013 review describes discovering extensive hidden damage under carpet mid-job and still matching the oak color and finishing on time. That said, a real minority of reviews describe a different pattern: visible flaws that couldn't be corrected after the fact. A 2022 review describes a patch in a living room left with visible applicator marks that Varouj said any further work would only make worse. A 2017 review describes a light sanding job the customer felt was undersized for the price paid. And the most recent account on file, from March 2026, describes patch and refinishing issues on a 2019 remodel that took multiple return visits to address, leaving the customer only somewhat satisfied with the final result — though the finish has held up since. For a Boston-area hardwood job — especially something with genuinely tricky geometry or a rescue of an old, damaged floor — The Floor Sanders' decades of specific, skilled work count for a lot. But given the recurring pattern of unresolved cosmetic flaws, it's worth asking directly how they'd handle it if a patch or finish doesn't come out right the first time.