U S Appliance repair

A Saturday-morning call about a dead washing machine in May 2026 got a call back in 15 minutes and a repair the same day, inside an hour. That is what customers of U S Appliance Repair keep describing: you call, someone calls back fast, and a time window comes with the appointment. Jason is the technician most reviewers name, going back to 2020. A July 2026 customer with a broken washer got a next-day slot, an early-morning call with the arrival window, an explanation of what was done and a direct number for any follow-up. In May 2026 another customer said Jason was confident on the phone that he could fix their fridge, and did, so they did not have to buy a new one. An August 2025 reviewer described a refrigerator diagnosed, new parts delivered and fitted, and the work area left clean. The family-owned Hyannis company covers Cape Cod from Plymouth to Truro, and the work spans the usual household machines: refrigerators and freezers, washers and dryers, ovens and dishwashers. A June 2025 customer had a dishwasher diagnosed after a lightning strike, with every cycle checked before the technician left. In a February 2020 review, a customer recounted the technician waiting most of his day off for a late parts delivery and then coming straight over to finish the refrigerator. Price is the one place people push back. An August 2026 customer gave four stars and said $250 to clear a jammed fork was too much for the work involved, and a December 2020 reviewer called the job prompt and good but expensive. Others say the opposite — reasonably priced in July 2026, more than reasonable for an oven repair in June 2025, less than expected in 2021 — so agree the call-out charge and what it covers before the machine is opened up. A September 2025 customer left one star and said they would not recommend the company. For a Cape Cod household with a fridge or a washer that has stopped and a repair worth trying before replacement, this is a fast call; ask what the diagnostic visit costs and what happens to that charge if you go ahead with the repair.