United Drain Cleaning Co

United Drain Cleaning works out of 129 Hartford Turnpike in Shrewsbury and does one thing: drains. Clearing slow and blocked lines, water jetting, underground video and pipe locating, and preventive maintenance, for houses as well as restaurants, stores, schools, churches, medical buildings and offices, with 24-hour service seven days a week. Speed is what customers write about. A 2026 reviewer with a main-line blockage said they were on site within two hours of the weekend call. A 2024 customer referred over by Mazzone Plumbing for a clogged main sewer line had someone at the door two hours after calling and the line running an hour and a half later. In a 2023 review a homeowner who called at 10am three days before Thanksgiving had a tub and sink draining again by mid-afternoon, and another said Nate came out on a Saturday night and had the drain flowing within the hour. Price comes up almost as often as speed, and always the same way — fair, reasonable, no surprises. A 2026 reviewer specifically noted no hidden fees, a 2024 customer said Adrian fixed a holiday call with no overtime charge, and a Reddit commenter recommending them in a December 2025 r/WorcesterMA sewer-inspection thread called their camera inspections very affordable. One 2022 reviewer went further and said the office talked them through what they actually needed so they would not be oversold — by another company, not this one. The technicians get named repeatedly, which is usually a sign of a small crew doing the work themselves: Nate, Adrian, Sammy and Shannon all appear by name across several years. The caveats are about depth rather than quality. Fourteen reviews across five years is a thin record for judging consistency, only two of them landed in the last six months, and the single one-star — from 2021, calling the company unprofessional and bad-mannered — gives no detail about what happened, so there is nothing to weigh it against. Directories list a local number, (508) 757-3811, while the company's own site gives only a toll-free 800-472-1772; if reaching a local dispatcher matters, ask which one gets you the Shrewsbury crew.