BayState Home Improvement

BayState Home Improvement is a family-owned exterior and remodeling contractor based in Hyannis, run by license holder Hugo Dutra, who is named directly by customers across nearly every review. The company's own site describes full-service roofing, siding, window, door, deck and addition work for homeowners across Massachusetts and Cape Cod. Customers who hired BayState most often praise finished roofing, siding and window jobs, with reviewers specifically singling out a full roof-and-basement-drywall project, red cedar shingle siding work, and a house addition, each closing with an unprompted recommendation. One repeat customer who buys and sells houses on the Cape says the crew works with him on pricing across multiple properties and trusts them specifically with siding and finish work. The 13 reviews from the past six months are uniformly positive, and the broader record across five platforms spans 2021 to 2026 with no other work-quality complaint in the last three years. Two dated reviews are worth asking about directly. In a 2022 Angi review, a homeowner described stairs built off a rebuilt deck as unstable and never corrected despite the crew agreeing to return; a 2023 review described mismatched clapboard wood and an incomplete prep coat before painting, which the reviewer partly attributed to no written scope being given up front. Two other 2022-2023 reviews refer to the crew as 'Cape Cod Services' rather than BayState, though they name the same principal and describe the same kind of work, so it is worth confirming which trading name is current before signing anything. BayState looks like a solid pick for exterior work — roofing, siding, windows and additions — on Cape Cod, backed by an active, registry-verified Massachusetts HIC license held by its named principal. Ask for a written scope of work up front and confirm current licensing and insurance directly, standard practice for any home improvement job.