Berkshire Refrigeration Service

Berkshire Refrigeration Service handles heating, air conditioning and refrigeration calls for homes and businesses. Its website describes serving "Tri-State Area homes and businesses" with HVAC and refrigeration work and says the company has been in business 64 years; the service-area list on the site names towns including Bethel, Danbury, Ridgefield, Hartford and Stamford. Google shows 4.5 stars from 76 ratings, and its BBB grade is A+. A recent customer said the first technician confirmed that a 21-year-old central AC unit had lived "a full and dutiful life," and four days later an install team of two arrived at 7:45 am and stayed the day until a new Bosch unit was installed and running. That customer said the tech reached out six weeks after the install to see how everything was working. A recent customer whose AC was making inconsistent noises said the technician explained what was causing it and made an adjustment, and the unit has run more smoothly since. A recent customer called on a Monday morning and said they were there within the hour. A recent customer whose walk-in cooler stopped working said Tim arrived at 2:30 after a 2:00 call on a Friday, diagnosed a part that was probably fried by a power outage, said he would be right back with the part, and was done about an hour later. A recent customer who has used the company for over 20 years for a store said they came out on Christmas Eve when the main freezer stopped working. A 2022 liquor store owner in Connecticut said they sourced two new condensers and had the cooler running in less than a week, against a normal lead time of 3 weeks. A 2026 customer said Anthony arrived within an hour for an emergency with an elderly mother's furnace 12 hours before a snowstorm, showed what was wrong, answered questions, and charged fair prices. A 2025 homeowner who was out of AC for almost 12 hours after trying to upgrade a WiFi thermostat said they came out in under the two hours they estimated, gave several options including budget ones, and put on a new thermostat they had in the work truck. A 2025 customer said they got honest advice on the size of a new heating system and that the installers were neat, clean and respectful. A 2025 customer said a Biasi boiler nobody else could figure out was resolved in one visit. A recent customer with a leaking ice machine said the tech came twice and it was leaking worse right after he left. A recent customer said the service tech didn't know what he was doing. A 2026 customer said they were not able to fix a propane heater at the customer's house, that $300 bought the knowledge that a new heater was needed, and that they seem to be mainly for commercial services. A 2023 customer said multiple visits never fixed upright freezer and cooler units, that hours were rounded up and arrival and departure times had to be corrected, and that a part for a fourth visit was never ordered. Connecticut lists an active D1 heating and cooling licence, HTG.0308082-D1, held by Berkshire Refrigeration Service Inc.