Boston Standard Company

Boston Standard Company is a large Weymouth-based plumbing, HVAC and electrical outfit — big enough that reviewers routinely note it isn't a one-crew shop, for better and worse. The volume here is real: 806 reviews since 2020 across six sites, and Google alone shows 4.7★ from 3,110 ratings. Recent visits keep describing the same kind of call — a named technician (Cody, Richard, Joarez, Alex and Kenneth among many others) walking a homeowner through a diagnosis, cleaning up afterward, and following up. In a December 2025 review, a crew replaced a dead boiler right through the holidays, showing up Christmas Eve at 7:30 a.m. and again the day after Christmas to finish the job. In a June 2025 review, a heat-pump salesman and installers replaced a 32-year-old central AC system and had the house cool again in under 90 minutes. The company's Massachusetts plumbing license (3024-PL-C, held by Boston Standard Plumbing & Heating Inc) is registry-verified expired — a real mark against a company whose own BBB listing includes a Master Plumbing License certification. Pricing draws the sharpest complaints: reviewers and Reddit commenters over several years describe steep markups, including a roughly $2,000 quote to install a single Lennox filter and to recharge an already-precharged compressor, and pricing described as double other companies' rates. A 2026 review also attributes inconsistent quality to the company dispatching subcontracted technicians rather than its own staff, and another describes an installer accessing a neighbor's roof without permission during an outdoor-unit install, which damaged hardwood floors and caused a dispute with the neighbor. For routine plumbing, HVAC, or electrical work, the volume of specific, technician-level praise here is real and recent. For a big-ticket repair or a replacement quote, get the price in writing and ask directly who's actually doing the work — and confirm the state of any license before signing anything that leans on it.