Boston Tile

Boston Tile works under a couple of names: its own site calls it Boston Tile, also going by Bean Town Tile, and describes a company installing, repairing, and replacing tile on floors, walls, and backsplashes for bathrooms and kitchens across eastern Massachusetts. The company says it has been doing this for more than 25 years, though that figure doesn't line up cleanly with every listing tied to the name. On Angi and HomeAdvisor, which mirror the same underlying profile, the business (listed there as Boston Tile and Stone, LLC, run by owner Joe with installer Angel, and 7 years of experience) holds a 4.9-star average across 39 reviews, with tile and stone work, countertops, and floor leveling among the jobs customers mention. Of those 39 reviews, only one is negative, and per the owner's response it traces to a customer's regret over a tile color choice rather than any complaint about the installation itself. Worth sorting out before booking: a couple of similarly named businesses turn up in directory searches that don't appear to be the same company. A Dedham-based Boston Tile Company shows up on the Better Business Bureau as a tile and marble importer that explicitly does not do installation, and a Boston Tile & Marble Inc in West Townsend carries a different owner on file with BuildZoom. Neither reflects on this contractor directly, but the names are easy to mix up, so confirm you're looking at the right business — and ask plainly about how long they've actually been operating, since the self-reported 25 years and the 7-years-experience figure on Angi and HomeAdvisor don't match. For straightforward tile work — floors, backsplashes, kitchen and bath tile, and stone countertops — the review scores and the service mix line up with a shop that gets called for exactly that. Get a written scope and verify who you're actually hiring before signing anything, given the naming overlap in the directories.