Verified record
A January 2025 BSW Mechanical customer credited Ray with identifying the circuit-panel problem behind a boiler failure. The customer said another company had proposed thousands of dollars of different work, while Ray charged a fair price for the repair and the boiler was still working well a week later. A February 2026 customer described a late arrival to inspect a unit and said the contractor promised a quote the next day but never sent it. The customer would not recommend the company. BSW Mechanical has three stars from two Google ratings and an A from the Better Business Bureau.
Would not recommend. Had this contractor arrive late to my house to look at the unit then when he arrived he observed my issues and concerns I had with my unit and said he would send me a quote the next day of the work that nees to be done. He never sent me the quote. Sorry I wasted my time and energy. Never have I worked with a contractor to not deliver on his work. If he did not want to do the work he should of been honest. Very unprofessional.
BSW is now my go to. Call The Bee came out to me and gave me a quote of $3,800 just to get my boiler working again. Recommend I actually upgrade to their $4,200 package for a new auto Feeder and valve for my hot water baseboards. Ray came out and gave me a very fair price to replace the actual problem, my circuit panel. It has been a week since and it's working great. the big name pro that gave me a song and dance on how they're the best in the industry, misdiagnosed my boiler issue and would have charged me 10x more for a job that wouldn't have fixed the problem.
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1 change recorded — last scanned Oct 31, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from BSW Mechanical. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
Water heater delivered and installed the same day5.0
Boiler replacement where Matt ruled out a chimney liner4.6
Water heater repair4.6
State-verified HVAC license since 2005Not yet rated