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BTW Plumbing, Heating, and Cooling LLC lists plumbing and heating inspections, fixture installations, water systems, water heaters, and furnace and air conditioning services on its website, and names New London and Windham as its service area. A 2026 Google customer said Blake removed an old 30-year furnace and put in a new high-efficiency furnace, and that it went through its first winter, with temperatures below zero, firing with no issues. A 2025 Google customer said Blake sent Kevin to tune up their boiler for the upcoming winter, and that Kevin took the necessary parts off to inspect and clean and told them everything looked good. That 2025 customer also said Blake rescheduled the appointment because of a health emergency. A 2025 Google customer said that after a flood in an in-law apartment, Blake fit them into his schedule within a couple of days and spent 6 hours, well into the evening, fixing every pipe that needed to be fixed so the carpenter could come in the next day. A 2025 Google customer said Blake made two service calls to their house, one for hot water issues and one for a no-water emergency, and sourced a hard-to-find part for the hot water issue. A 2025 Google customer who needed a water line for a new refrigerator with an ice maker said they scheduled an appointment with Blake to get everything set up. A 2025 Google customer said Blake serviced their boiler and was polite and knowledgeable.
Professional, friendly, explains everything with you so that you understand. Would definitely recommend.
Blake and crew are the best. Reliable, honest, and very knowledgeable . Great crew
Blake Removed my old 30yr. Furnace and put in a New Hi Efficiency Furnace. Truly Professional, Everything was Level Perfect👌. Pride and Professionalism He gets My Highest "RANGER" Endorsement. Furnace has been thru its first winter and its been below zero. It has been firing beautiful with no issues at all.. Blake is the Best a ND has my highest RANGER Endorsement!
Thank You Blake for sending Kevin to tune up our boiler for the upcoming winter. First off Blake was so kind and rescheduled our appointment because i had a health emergency. To say we are thrilled and so happy to be a BTW client now is an understatement. Kevin came in and immediately took the necessary parts off to inspect and clean and told us everything looked good and wasn't super dirty considering we hadn't had it serviced in a number of years. Our last experience was so bad with another company that we were hesitant who to trust. But between Blake's kindness and professionalism on the phone and Kevin's amazing skill in taking apart our older system we can't thank them enough. I dont think in the 10 years we've been up here this system has ever run so smooth and warmed the house so efficiently. Huge Thank You and anyone looking for the BEST do yourself a favor and call BTW!
Blake and the crew are excellent. Efficient, skilled, personable and excellent at communication. Highly recommend!
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from BTW Plumbing, Heating, and Cooling LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
Water heater delivered and installed the same day5.0
Boiler replacement where Matt ruled out a chimney liner4.6
Water heater repair4.6
No-heat call answered within 2 hours4.2
