Carboni Plumbing & Heating

Carboni Plumbing & Heating is a plumbing and heating company that says it is based in Franklin and has served Norwich, Bozrah, Lebanon, Windham, Sprague, Lisbon, Preston, Montville and surrounding towns for over 60 years. On Houzz it describes itself as a plumbing and heating contractor with a retail showroom. It holds 4.2 stars from 29 Google ratings. A recent customer who lives out of state wrote that repairs to a family vacation home after pipes burst ran over several months, with seemingly daily communication from Bobby, office manager Robin and Dawn in billing. A 2025 customer said Chris came out quickly, was transparent about pricing and did clean work on a boiler. A 2022 customer said that when the heat went out during an ice storm, the emergency line sent someone within the hour, who brought portable heaters just in case the fix took longer. A 2022 customer said Bob came out about two hours after the call to diagnose a failed well pump, and that two men came the following morning and had the job done two hours later. A 2023 Houzz reviewer said the company had serviced a gas furnace several times and fixed a leak in the shower. In a 2014 review, a customer said the company converted a heating system from oil to gas and installed a tankless hot water heater and central air. A 2023 customer said a shower valve replacement came to over $500 because an apprentice was billed at an additional $75 an hour, which was not disclosed up front. A 2024 reviewer wrote that the company will overcharge. A 2023 caller seeking a bathroom remodel quote said an employee told them the company was not the place for them. In a 2020 Houzz review, a customer wrote that a furnace installed in December 2019 drew 3 citations for code violations from the building inspector and that later calls about it were ignored.