Carriere Heating and Air Conditioning

Reviews of Carriere Heating and Air Conditioning split sharply. Several describe owner Peter Carriere going out of his way — in a 2018 review, a customer whose central air quit during a heat wave said other companies were booked a week out, but Peter had a technician there within 30 minutes and personally drove over a needed part after hours. But a 2020 review carries a serious allegation: the customer says that after paying $1,115 for a capacitor swap, they were told not to post a review on Google or "I will come after you and i know where you live." Carriere Heating and Air Conditioning, legally Carriere, Inc., is a North Reading company that says it has served the area since 1967, doing heating, plumbing and air-conditioning installation and service. BuildZoom's permit records show it has worked gas furnace, boiler, sheet-metal and HVAC electrical jobs across towns including Billerica, Methuen, Salem and Peabody between 2005 and 2022. The rest of the written record, running 2015 through 2020, is positive: in a 2015 review a customer said Peter caught an unnecessary boiler replacement another plumber had recommended and repaired it instead, saving thousands of dollars; in 2020, another called the owner and technician "extremely knowledgeable" for getting a 20-plus-year-old central AC running like new. BuildZoom lists a Massachusetts plumbing business license and a sheet-metal license for the company, both marked "License Not Verified" and shown past their listed expiration dates as of BuildZoom's last check — worth confirming directly rather than assuming either is current. The Better Business Bureau shows the business as not accredited and Not Rated for lack of information. Given the intimidation allegation above, get a written estimate before authorizing any repair and confirm licensing yourself.