Verified record
Eastward Companies is a Chatham, Massachusetts custom home builder — BBB lists it as founded in 1970, with 30 employees under president William Marsh. Its own site says it takes on everything from large custom homes to small deck and patio additions across Brewster, Chatham, Harwich, Orleans and Dennis. Houzz reviews from 2013 and 2014 tell a warmer story: a 2013 review called the home-building process "a joy" from design through the final walk-through, and a 2014 review of a condo renovation praised Bill and John Marsh's professionalism. Houzz's own summary of that five-review run notes the company publicly answered its one negative account from the same period — a 2014 report of a custom kitchen-and-bath renovation the reviewer said "could not have been worse." The years since have been rougher. A 2015 BuildZoom review described poor management and poor workmanship ending in a terminated contract. A 2021 Google review called the results "cookie cutter," with corners cut. In a September 2025 Google review, a neighbor wrote that the company cleared a small lot's trees and vegetation to build a large home, and a May 2025 Reddit post in r/CapeCod called the company expensive and pointed buyers to other builders. A January 2024 Google review called them "highly recommended," without detail. Its Massachusetts home improvement contractor registration, #107029, is registry-verified expired, with BuildZoom's own check showing the same registration's expiration date as 07-27-2024. A separate Construction Supervisor license, #CS-017367, is listed on BBB and Houzz for the business. This is a builder best approached carefully for a large custom project — confirm current state licensing directly before signing anything, and ask for references from a recent job rather than relying on the older reviews.
“stay away from eastward, PSD, and other bigs. they are expensive and there are better builders who you don;t pay for the name.”
In a neighborhood of modest homes this builder purchased a small lot, bulldozed every tree and plant, with zero regard to our wildlife habitat, and they’re building a multi million dollar home. They’re destroying the Cape, our wildlife, all for the sake of greed. One day you’ll answer for the destruction you have wrought. You don’t deserve even one star. And when you try to respond that you don’t have a customer of my name, you’re right. It’s my neighborhood you are destroying.
Highly recommended!
When looking for the Chatham hack jobs, go here. I’ve never encountered such lack of care in building a home. Corners are constantly being cut and the homes just look cookie cutter. Worked with them because they were the lowest bid. Turns out that was a true mistake. They ended up being the same price as the other two bids when they finished. The kid that was the project manager has never built a house. How do you instruct people on building a house when you don’t know the mechanics behind it? Beyond disappointed, we thought we were done and this would be our dream home and now we want to sell. But how do you sell a home to someone in good conscience when you over paid?
Beware....our experience was a nightmare ending in termination . Poor management, poor workmanship, no understanding of "custom", no respect for personal property or timelines. We will forever regret contracting with Eastward Homes.
Eastward Companies have done several projects for me, as well as for my neighbors after they have seen the results. Many companies eventually get to a good outcome, but often at the expense of annoyance, misdirection and double speak. Eastward also strives to "do the right thing" and provide the best possible product at the budget provided. They are courteous, detail-oriented, and always willing to go above and beyond to ensure a great outcome. They have my highest recommendation!
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2 changes recorded — last scanned Aug 4, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from EASTWARD COMPANIES. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
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Owner on site4.0
Repeat customers since 20023.3
Owner on site from 7:30 daily4.8
Kitchen remodel and a small addition3.0
Strong bathroom conversion3.7
Owner works alongside his two sons3.7