Top Climate

Top Climate is a family-run HVAC outfit based in Salem, continuing a tradition that started as a small family business in Lviv, Ukraine over a decade ago and now serves the North Shore and greater New England. The 45 reviews on file are unanimously five stars, and the same owner-operator — spelled Vova, Vlad, or Volodymyr depending on the reviewer — shows up answering the phone himself in review after review. Its calling card is speed and honest diagnosis. Several reviewers describe him arriving the same day or within a couple of hours during a heat emergency, and more than one account describes him overturning a scarier diagnosis from someone else: a 2026 review said two other companies wanted to replace a 4-year-old furnace's heat exchanger before he found the real problem was just faulty sensors, and another described him fixing a 50-year-old furnace that other contractors had already written off as needing full replacement. Across install jobs — heat pumps, central AC, mini-splits, a whole-house humidifier — reviewers consistently mention clean work sites and pricing that beat competing quotes; a Massachusetts real estate agent's 2026 review said she has used him repeatedly across client properties and counts him among her most trusted vendors. The one hiccup in the record isn't about the installation work itself. A November 2025 review describes a Goodman furnace installed in April 2025 developing repeated issues over its first six months, but the same reviewer was careful to note the problems traced to Goodman's slow technical support and distributor-dependent replacement policy, not Volodymyr's workmanship, and that he kept coming back personally to troubleshoot it. Worth asking about furnace brand and manufacturer warranty support before signing off on an install. A solid call for HVAC repairs and installs generally, and especially worth a second opinion before agreeing to a costly replacement elsewhere — he's shown up more than once to find a cheaper fix instead.