Glass & Mirror Inc

Glass & Mirror has been fixing broken windows and building mirrors and shower enclosures out of the same Somerville shop since 1972 — the company's own history traces it back to 1934 in Boston's South End as United Mirror & Plate Glass, and it says it's still run by the Nazzaro family, now with Susan, Brian and Melissa at the helm. That kind of longevity shows up in the reviews too: several customers describe using the shop two or three times over the years for broken windows, custom mirrors, and one glass shower door. The written record — 27 Google reviews stretching back to 2022 — leans strongly positive and specific. Reviewers describe technicians who measure carefully, arrive on time, protect the surrounding window frames and walls, and clean up before leaving; one names a technician, Hussain, for taking visible pride in leaving a repair looking finished, not just fixed. Custom work gets called out by name too — a glass dining table top, two custom-sized mirrors, and a same-day 30×20 picture-frame glass replacement all draw specific praise for fit and turnaround. It isn't a spotless record. In a late-2024 review, a customer described dropping off a screen for re-screening, having the shop lose the sample, then getting no callback for over a month before being told the screen couldn't be found. A 2023 review described a mirror order where email responses were slow and the delivery date kept shifting, with the customer eventually ordering from a different supplier. A brief 2025 review, in Portuguese, called the pricing high and the finished product lacking, without further detail. Its Better Business Bureau profile shows it's been an accredited business since 2005 with an A+ rating. For a straightforward window-glass repair or a made-to-measure mirror or shower door, the pattern here is careful, on-time work — the rougher edges show up around special orders and screens, so it's worth confirming a firm delivery date in writing before paying a deposit on anything custom.