Verified record
Landry Mechanical is a Millbury plumbing, heating, cooling and electrical company with 4.8 stars from 3252 ratings on Google — and a run of recent complaints about price and missed appointments. The company says it began in 2008, describes itself as family owned and operated with about 70 staff, and lists the Nextstar Network as an affiliation. A 2023 Worcester Business Journal item reports that its owners bought the former Ray's True Value Hardware building in Millbury to serve as headquarters. Its Massachusetts hvac license is active. The installs draw the warmest accounts. A June 2026 Google reviewer describes a mini-split job where Tim L. used a LiDAR scanner to size the units, Gavin led the install with Kyle, and Don handled the electrical work. In a July 2026 review, a crew replaced an aging HVAC system with a new heat pump and furnace after the AC failed; an August 2026 customer had mini splits installed and says the crew removed the window AC units and carried them to the basement. On service calls, an August 2026 reviewer says Randy and Alex arrived two hours after the call and fixed a plumbing issue right away, and a February 2026 reviewer credits Corey Menard with diagnosing and repairing an in-wall heating pipe burst. The complaints are specific. A July 2026 reviewer says a heating system quote came back at $67,000 with a 180 month payment plan, against other quotes of $20,000 - $30,000; another July 2026 reviewer was given boiler quotes over $27K and later got the same job quoted at $11,695 elsewhere. A March 2026 reviewer lists a $5000 water heater replacement and says a technician red-tagged a 36 year old boiler on a 20F day. Missed visits come up too: in a May 2026 review, a customer was rescheduled twice and no one arrived; a July 2026 reviewer waited all day before being told no one could come until Monday; and a January 2026 reviewer with no heat says follow-up calls went unanswered. On r/WorcesterMA in August 2026, a commenter called Landry "one of the higher priced HVACs in the area."
“I use Landry Mechanical, family owned, not owned by PE (private equity) Excellent service. I like to support small family owned business not corporate behemoths, that only care about their shareholders and are not local. [www.landrymechanical.com](http://www.landrymechanical.com)”
“Poske Heating & HVAC based out of Worcester - (508) 868-1441 Down to earth guy. Great service over the 15 years we've owned the house. He was the original installer. I've used Gervais Mechanical Services when Poske wasn't able to make it. 508-719-7198 Landry is one of the higher priced HVACs in the area. As always, watch out for the common scams like capacitor upcharges.”
“I’ve gotten 3 quotes (pioneer oil, landry’s, & Precision). All 3 quotes are between 17-22k. This seems unusually high.”
“I use Landry Mechanical, for my semi annual maintenance appointments.”
“Landry mechanical is my go to.”
“A Sutton mechanical company will move its headquarters to Millbury, after the firm’s owners bought the former location of Ray’s True Value Hardware in Millbury for $1.35 million. ... The buyer was R & N Realty Holdings, registered to the owners of Sutton’s Landry Mechanical, Inc., Raymond and Natasha Landry. ... Landry Mechanical will use the space as its headquarters. The former True Value building will be used for warehouse and office space, and the neighboring building will be a training center. ... Landry Mechanical was founded in 2008 and works with HVAC, plumbing, and electrical systems.”
This is the second time I’ve used Landry Mechanical, and both times I have been impressed with the service and with personnel. On this occasion we had a plumbing issue, Randy and Alex arrived two hours after I called, and both were excellent! They found the problem, fixed it right away, and gave me options and cost estimates so I could select what was best for me. I would give Randy and Alex more than five stars if I could!! I would use them again without a doubt.
Landry Mechanical Associates did an excellent job during my annual maintenance checkup. Jose Viveiros and Anthony were knowledgeable, courteous, and professional. They clearly explained everything they were doing, provided a detailed list of recommended repairs with priorities, and followed up with a thorough summary email that gives me a clear plan moving forward. Thank you!
I had a tremendous experience with my mini splits installation. JT, Marcus, Donny and Dimitri were great. They arrived on time, were friendly, made sure to clean up after themselves and worked very efficiently. JT and Marcus were even kind enough to remove the 3 window AC units for me and bring them down to the basement after the installation of the mini splits was complete. I’ve used Landry for a long time for many different services, and there’s a reason I keep coming back! They always do excellent work.
I think the 5,stars say it all.
The tech did a great job
Specializes in
Also offers
Service area
2 changes recorded — last scanned Sep 26, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Landry Mechanical Inc Plumbing HVAC & Electric. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Languages
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Drain clearing4.6
Oil-to-gas boiler conversion4.6
State-verified HVAC license3.0
Fast leak response3.6
