Local business · Millbury, MALocal business · 46 McCracken Rd, Millbury, MA 01527
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Lavoie Heating Service, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Lavoie Heating Service is a heating and cooling company based at 46 McCracken Rd in Millbury, working across central Massachusetts. Google shows 4.9 stars from 111 ratings, and 92 reviews are on file from 2021 through 2026 across five sources, so the read here rests on a long and consistent record rather than a handful of recent comments. What customers describe most often is repair and replacement of heating equipment: boilers, oil-fired furnaces, burners and oil tanks, plus ductless mini-split installation and seasonal service. The Better Business Bureau lists the business under residential air conditioning, heating and air conditioning, and heating contractors, and describes residential and light-commercial heating and air-conditioning work. The recurring theme in reviews is speed when heat is out. Homeowners describe calls answered before opening hours, a technician on site within an hour or two, and repairs completed on a Sunday morning, on Christmas Eve and the day after Christmas. The same first names appear across years of reviews — Dan, who reviewers identify as the owner, along with technicians Kody and Trevor and Jordan in the office — which is a small-team signal rather than a rotating crew. Larger jobs are described in detail as well: a full boiler, burner, circulator and control-panel replacement quoted the same day and installed over two days; an oil tank replaced after another company condemned the old one; central air and mini-splits installed a decade earlier and still serviced by the same firm. The one clearly negative note is a 2023 one-star review about the heating-oil side of the business, alleging the card was charged both at order time and at delivery with the funds not yet returned five days later; that reviewer still described the service, price and delivery speed as good. It is the only substantive complaint in the packet. On credentials, treat what is published carefully. The BBB profile lists three licence numbers for this business (9188 from the Division of Professional Licensure, and BU-024512 and PM-019868 from the Department of Public Safety and Inspections), but those are directory-reported entries, not registry-verified in this scan, and BBB's own profile carries an A+ grade while stating the business is not BBB accredited. A homeowner should confirm the licence with the state directly before relying on it.
“pretty small operation with the owner doing all the quoting and most installs himself”
“I have been a customer of Lavoie for the past 4 years. I can honestly say they are reputable, reliable and reasonable.”
10 ********** Service 93 out 55% humidity. 82+ in with mini split blowing warm. From the time I spoke w/ Jordan & the arrival of service reps Koby & trainee Trevor, referred by Herbie (aka Mobile Doctor) In and out professionally throughout the repair. All within a few hours of my initial call. A regular and repair service today. Lavoie Heating Service for all my future HVAC needs. Billing forthcoming but expect very reasonable fee for their great service. Canceled old company that I called yesterday and never got my call back w/service time. 10 ********** Service
Deserves ********** 10 stars From initial call with Jordan and service reps Kody & Trevor, I knew I was in good hands, at the first hello. I was waiting from my Emergency call the night before to reach out with an appointment date and time. Lavoie Heating Service, LLC has won me over for my future service needs. I was referred to by Herbie (Dr. Mobile) I look forward to your caring services in the future. Customer Outside temp 93°, inside temp @82+. Chillingly Yours, Rick S. 10 ********** Service
Lavoie Heating has been an incredible company to deal with, from the owner Dan to technicians Kody and Trevor. They installed a new heating system and were so thorough and professional, they answered all my questions and left my basement looking very clean. It was a pleasure to work with this company and I highly recommend them for heating needs.
When we were told by our oil company that they were going to condemn our old oil tank they also suggested they could replace it. They gave us a price and contract we were not happy with. Lavoie Heating installed our central air and mini split over 10 years ago. I called Lavoie Heating and Dan came out and told me that what the oil company was wrong and he measured and looked for the best options. Yesterday Kody and his crew from Lavoie installed our new oil tank. They were so well organized, they brought everything they needed. They explained what they were doing step by step. (We are always curious when we have repairs or service to our home but do not interfere with our professionals). I wish I had gotten the names of the other young men who worked with Kody as they were a great team. Thank you Dan and team. I will be happy to recommend you to all.
Fabulous experience with mini split install from start to finish. I would highly recommend Lavoie Heating Service. Thank you Dan.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 92 new comments, added 33 new photos, established rating 4.2
Owner shows up personally4.5
No-upsell pricing4.5
Fast response4.4