R & G Pellet Stoves LLC

R & G Pellet Stoves LLC installs, cleans and repairs pellet stoves. Its Google average is 4.8 stars from 29 ratings. In October 2026 a customer wrote that they had an issue with the control panel and within a day Rob came out and fixed it. Another October 2026 reviewer said R & G installed their pellet stove when they bought their house five years ago and has serviced it ever since, and that they are on time, know what they are doing and are polite. In March 2026 a reviewer wrote that their pellet stove kept shutting off even after they tried maintenance and a new fan themselves. Within a half hour of the call, Rob believed it was the sensor; he ordered the part for the older stove, came out, cleaned it and put the sensor in, and the reviewer said they have not had an issue since. In a June 2025 review, a customer said Rob walked them through clearing ash that wind had clogged in the stove, by phone, until it went on again; they called Rob very fair with his pricing and said they trust only Rob and Greg with their stove. In a December 2022 review, a customer whose stove stopped working said the company they bought it from could not service it until January 31; Rob spent 30 minutes on the phone trying to troubleshoot, then said he would be out the next week; Rob identified the issue, showed them and fixed it. A January 2022 reviewer said R & G was the only place that picked up when they called about their Castile pellet stove insert, and that Greg quickly diagnosed the issue and answered later questions within minutes on a Saturday morning. In a November 2021 review, a customer said Rob cleaned two pellet stoves and both chimney liners and explained the settings for each. In January 2022 a customer who had booked off-season cleaning and service for two Harmon pellet stoves said the technician drove away, saying he could not service the stoves because they were dirty with ash from the day before, and that the owner never returned several calls. In a November 2021 review, a customer rated the visit 4 stars, praising the service but saying the technician's parts prices were well above what they found online, before installation and taxes.