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SERVPRO of Marlboro & Concord handles water damage, mold and cleanup work, and its Google listing shows 4.9 stars from 179 ratings. The company lists a service area that includes Marlborough, Concord, Littleton, Acton, Hudson and Maynard. A recent customer with water damage at a kitchen island said Stone answered questions, scheduled the appointment with the field adjuster, came out to inspect the home and helped set up the drying equipment. A recent customer said a broken pipe flooded the basement and the team arrived quickly to begin the restoration process. After a small oven fire in a condo, a recent customer said the company cleaned up the kitchen and dining room over about 3 days. A 2025 customer said Lexie, Andrew and Shon came 3 days running dehumidifiers and fans while treating a water-damaged finished basement with antimicrobial products. In a 2025 review, a customer said the company removed mold from the concrete floors in a bedroom and from beneath the stairs. A 2023 customer said Dathan and Lexie cleaned oil and soot after a furnace puffback, moved large furniture and removed carpeting. A 2022 customer who hired the company for bathroom mold removal said the technicians arrived 30 minutes past the scheduled window and that a lamp was broken and hidden under the sink. That 2022 customer also said the company required 50% of the estimate before sending crews out.
I recently had water damage at my kitchen island. I called SERVPRO and they responded very quickly. I wasn't sure how to handle the problem at the time, but they did an excellent job explaining the whole water mitigation and restoration process to me. A big thanks especially to Stone, who helped enormously during the mitigation. He answered all my questions clearly, scheduled the appointment with the field adjuster, came out to inspect my home, and helped set up all the drying equipment. With SERVPRO's help, I was able to remove the kitchen island and flooring and get the affected areas dried out. I really appreciate Stone and the SERVPRO crew for handling the whole process. Highly recommended!
Lexie, Malcom, Jeremy, Mason & Sean came & worked efficiently, quickly & were very professional.
Recover from water damage from a leaky valve Great job by the whole crew - Lexie - crew chief Malcolm Sean Damon Jeremy Mason
Dear ServPro, As a Realtor, I have helped many clients navigate water damage over the years, but I recently experienced it firsthand when a broken pipe flooded our basement. I knew to call ServPro, and your team arrived quickly to begin the restoration process. Lexi and Malcolm were the team members assigned to our home, and they did an outstanding job. Their work is clearly demanding, yet they remained diligent and hardworking throughout. They were friendly, professional, and kept us well-informed regarding their schedule and the next steps in the process. I highly recommend ServPro for any water-related emergencies. Best regards, Laura McKenna
Lexie and Malcolm were terrific. Lexie is a great communicator
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