Verified record
License VerifiedCS-114298MA csl · verified Sep 3, 2026
- MA csl licenseVerified active
- 11 work photos
Highlights
- Fast emergency response — reviewers describe crews arriving quickly for floods and fires
- Mold remediation — repeatedly praised across dozens of 2022–2024 reviews
- Insurance coordination — one reviewer credits the crew with pushing insurance to pay
- Verified state license — active Massachusetts construction supervisor license
SERVPRO of Saugus, West Lynn is a locally owned franchise handling water, fire, mold, and storm damage restoration, plus biohazard and specialty cleaning and reconstruction, for Saugus, West Lynn, and Lynn Woods with 24/7 emergency response. It's an IICRC Certified Firm, and its Massachusetts construction supervisor license (CS-114298) is active, verified against the state registry and held by Jonathan R Fox. The reviews describe exactly the kind of crisis calls this work involves. A 2025 review describes a water main break that flooded a home — a firefighter on scene recommended calling SERVPRO, and the crew arrived quickly, pulling wet items and running dehumidifiers within days. A 2024 review describes a hot water heater leaking through a basement overnight, with the team stopping the water and cleaning up promptly. A 2025 review describes a house with trash piled to the ceiling, tobacco-stained walls, mold, and water damage, with the project manager working closely with the homeowner to cover everything needed. Mold remediation comes up repeatedly across 2022 through 2024 reviews — basements and crawlspaces cleared, contained, and dried out, with technicians (often named directly: Jamaree, Noe, Nemias, Ian, Leo) praised as professional and thorough. Fire damage shows up too: a 2022 review describes SERVPRO cleaning up after a house fire, saving contents, and helping push the insurance company to cover the recommended work, and a 2024 review describes debris cleanup after a small house fire with no soot left behind. Every one of the 42 reviews on Google, spanning 2021 through 2025, is five stars, and the same qualities repeat across dozens of different crews and years: fast arrival, clear communication during a stressful situation, and thorough cleanup. There's no documented complaint here to weigh against that. For an emergency — a flood, a fire, mold, or major cleanup — the years of consistent, specific praise across many different technicians point to a well-run local operation with the state licensing to back it up.
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