Verified record
In 2022 a customer with still no heat wrote that John at SH&C called back within fifteen minutes of a message. In 2022 a customer wrote that the technician was at the house within an hour and that the house was heating up within two hours. In 2022 a customer wrote that John and his technician were professional and informative. Suburban Heating & Cooling reports 40 years in business, and its stated service area includes Woburn, Arlington, Belmont, Bedford and Burlington. Suburban Heating & Cooling holds a BBB A+ grade. MA HVAC licence 785-SM-B is expired on the state registry. Suburban Heating & Cooling holds 4.6 stars from 21 Google ratings.
I usually do not write reviews but in this instance I feel I have to. I was having an issue with the heat in my house and the contractor I usually use was having no luck in diagnosing and/or repairing the problem. After three visits and three days- still no heat, I reached out to John at SH&C. Within fifteen minutes of leaving a message he had called back. We talked about the issue and he was very informative and up front about what they could do. Within an hour the technician was at my house and within two hours the house was heating up. The next morning it was two degrees out and the cold could have done some serious damage due to pipes freezing. John listened and was sympathetic as I pleaded for help with the furnace. John and his technician were professional, informative and got the job done.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Suburban Heating & Cooling. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Specializes in
Service area
Languages
3 changes recorded — last scanned Sep 28, 2026.
Fast emergency response4.8
Ceiling cassette layout with line sets hidden4.3