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Well Water Connection is a North Andover well-water specialist — drilling, pump service, water treatment, and rust stain removal — founded by John Larsen in 2002 after several years running well projects for another New England drilling company. The thing customers describe over and over is speed on a bad day: a dead pump at dawn, no water before a holiday weekend, and someone from the team responding within the hour. That holds up across 114 reviews since 2019 and 70 more in just the past six months, all but one of them five stars. A recent review describes a 40-year-old pump that died at 6:30 on a Sunday morning, with the team on-site that same morning and water restored by early afternoon. Another describes losing water mid-holiday-weekend and getting it diagnosed and fixed over text in half an hour. A 2026 review from someone who found a long-abandoned well on their property describes the team evaluating it, running a pump test, and getting it working again from scratch. The company's reach goes beyond emergency fixes too — reviews describe reverse osmosis systems installed and irrigation pumps repaired; a 2023 review describes an irrigation pump issue resolved with the crew on-site within the week. One exception: in a November 2025 review, a customer described a well testing low on water output, with the technician's initial assessment suggesting the pump itself might not be the cause. BBB gives the company an A+ accredited rating, and the company holds a listed affiliation with the American Society of Civil Engineers. For a burst pipe on a Sunday or a dry well on a holiday weekend, these are the calls that show up in the reviews and get answered fast; for a planned install like a new well or a treatment system, ask for a written timeline up front.
“For almost 25 years, Well Water Connection has offered project coordination and the entire well-drilling process for irrigation and whole-house use, for both residential and commercial applications.”
Always professional always thorough!! A point well for irrigation and filling the pool is one of the best decisions for my home and your home!! Well water will show you how easy it is! Give John a d his crack team a call.
On time Very customer oriented
Jake has been very attentive, punctual and responsive to my concerns. They left the place tidy and the new system looks fantastic.
40 year old Water pump stopped working at 6:30 am on a Sunday. They responded almost immediately, gave me a time when they could get there that morning, and had my water back with a new pump by about 1 pm. Changed an in-line filter for me, also. Very responsive and easy to work with! Definitely will use Well Water Connection again if anything else arises.
Timely, professional and courteous service. Arrived within one hour of my call. Quickly troubleshot and fixed the problem.
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1 change recorded — last scanned Sep 8, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Well Water Connection, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Plumber within an hour for a flooded basement5.0
On-site within an hour, day or night4.5
State-confirmed MA plumbing license3.6
