Aspen Roofing Services

Aspen Roofing Services works out of Peabody, covering roofs across the North Shore and Greater Boston, and what keeps surfacing in reviews is what happens when things go wrong in a New England winter: iced gutters, ice dams, storm-torn flashing, a chimney opened up by a falling tree. The name that comes up again and again is Joe Geraghty, the owner — reviewers describe him personally involved in estimates and staying engaged through the job. Ice dams are a running theme this year. One homeowner called after what they describe as the first bad snowstorm in January and had a steamer clear a stubborn ice dam without damaging the shingles underneath; another, whose gutter froze and thawed repeatedly until water pushed into the walls and cracked the plaster, had Aspen replace the gutter, run a new heating cable to the downspout, and trim slate tiles to match on an old mansard roof. Google backs this up at scale — 4.9 stars across 118 ratings — and the pattern holds through spring: flashing torn loose in a storm, a chimney opened up when a tree came down, and a soft-wash roof cleaning praised for removing moss without damaging the landscaping underneath. Cleanup comes up almost as often as the repair itself — crews sweeping debris, checking the yard again the next morning. Worth asking about before booking: Aspen carries an A+ letter grade from the Better Business Bureau, but it is explicitly not a BBB-accredited business — a different thing than the grade alone suggests. The BBB's own file also lists just 4 years in business for the registered entity, shorter than the volume and consistency of reviews might suggest, so it's worth asking directly how long the current company has actually been operating. Ratings aren't unanimous everywhere, either: Porch shows 3.70 stars from 9 reviews, well below what Google and Angi report — a small enough sample to be worth a second look rather than a dealbreaker. For an ice-dam emergency, storm damage, or a gutter failing mid-winter, the recent record here is deep and consistently positive. Confirm the BBB accreditation status and how long the current entity has actually been in business before signing anything.