Aspen Roofing Services

Aspen Roofing Services works out of Peabody under owner Joe Geraghty, with office manager Melissa and technicians Peter Label and Cori named across dozens of the 105 reviews on file dating back to 2022. Google alone shows 4.9★ from 118 ratings, BBB rates them A+, and the volume and consistency of the written record — 74 reviews entering this read, 15 of them in just the last six months — is unusually deep for the trade. One fact worth stating plainly: the company's Massachusetts home improvement contractor license (118825) is registry-verified but currently expired. Past that, the specifics repeat across years without much variation in tone: a fallen tree opened a hole straight into a house during a winter storm and Joe assessed and quoted the chimney and roof repair fast; a mysterious leak into a bathroom vent that another company couldn't find got tracked to a nicked vent pipe and fixed in under two hours, with before-and-after photos. A difficult red cedar roof on an antique home, curled and covered in moss and lichen, got restored. The crew is repeatedly described handling slate roofs — a skill reviewers note is increasingly hard to find — and clearing ice dams by steamer rather than methods that damage shingles. Aspen also turns up in winter-specific jobs: clearing 26 inches of snow off a roof and deicing it the same visit, and running heating wire through a gutter after repeated ice damming let water into interior walls. Not everything has gone smoothly. In an October 2024 review, a customer said a subcontracted single-person crew missed several spots re-caulking a gutter to the fascia — including one the customer had specifically pointed out — and it rained a few days after. A separate review describes weeks-long communication gaps traced to a wrong phone number on file, resolved without much friction. Both read as isolated service lapses rather than a pattern against the volume of specific, positive, named-owner accounts around them. Beyond roof replacement and repair, the range on record includes copper and standing-seam metal roofing, custom gutter fabrication matched to architectural style, chimney flashing, roof cleaning for moss and lichen, and snow and ice removal.