US Roofing

US Roofing has worked out of Peabody since 1977, when Will Murray started it with a pickup truck; today his son Michael — "Mike" to nearly every reviewer — runs it, with foreman Leo and roofer Rich also named repeatedly. Google puts them at 4.9★ across 59 ratings, BBB gives them an A+ (the business isn't BBB-accredited, but the rating stands on its own), and the written record here — 42 reviews spanning 2021 to 2026 — is about as deep and consistent as this trade gets. The specifics repeat across years and jobs: a tree crashed through a roof with rain forecast that evening and US Roofing was the only company to drop everything and arrive within the hour; a 100-year-old Marblehead slate roof with a mystery leak got a drone survey before Mike's crew opened and rebuilt the valley that turned out to be the actual problem; a Victorian steeple roof most roofers wouldn't touch got repaired with a custom-ordered shingle color. Multiple customers describe getting the lowest of ten-plus competing quotes, Mike personally walking a job site, and permits pulled through an Old and Historic commission for an older Marblehead home. Cleanup comes up constantly and specifically — a dumpster set on blocks to protect a driveway, a covered pool that stayed debris-free, nails picked up by hand. There's one 2024 review worth noting directly: a homeowner said the company went silent for weeks after an initial site visit, no estimate and no callback, and posted a 1★ review over it — then said the owner called personally, apologized, came out himself, and got the repair done at a fair price shortly after. It reads as a real lapse that got a direct fix from ownership rather than a dismissal. A 2025 Reddit thread independently corroborates the reputation, naming the actual office location at the Mills in Peabody and describing them as inexpensive and easy to work with. Between the tenure (49 years, per BBB), the volume of specific, named-owner accounts, and outside confirmation, this is about as well-documented a roofing operation as shows up in this record. Beyond straightforward roof replacement and repair, the range here includes flat roofs, gutters, skylights, and, per one review, snow removal in the off-season.