Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Kitchen Creations, Inc.. Use it to sanity-check bids, then get the real number in writing.
Cabinets are roughly 30% of a kitchen budget.
Estimated range
$23,000 – $35,000
Typical kitchen remodel around $29,000
Kitchen Creations builds the cabinets it sells, on site at its West Yarmouth showroom, and designs the kitchens and baths they go into. The company calls itself family-owned and says it has been doing custom kitchen and bath design since 1995, serving Cape Cod and southern Massachusetts. Most of the praise dates to 2014 and 2015, and several of those reviews turn on the design work rather than the build. A homeowner writing in September 2015 with a long, narrow kitchen went through many design iterations before anything was built; another September 2015 review called the installers courteous and neat. A Marlborough general contractor, writing that same month, said he had bought everything from a $1,500 vanity to kitchens over $30,000 there. In a 2020 review, a customer said a cabinet installation done about twelve years earlier still looked brand new and called the team attentive and responsive. On Houzz the company averages 4.6 stars from 21 ratings and holds Best of Houzz awards for 2015 and 2016. Two 1-star accounts run the other way. In July 2024 a customer wrote that cabinets were chipped, paint was peeling and doors would not close, and that they had called multiple times over the previous four years asking for help with repairs. A 2019 reviewer who had a full kitchen gut done in spring 2016 described a punch list of unfinished work at the end of the job, and said owner Chip Harron came over and went through the list with them. The Better Business Bureau grades the company B-, giving as its reason a failure to respond to one complaint filed against the business. For a cabinet-driven kitchen or bath — design time up front, boxes built rather than ordered — this is the kind of shop that fits. Before signing, get the cabinetry and finish warranty in writing, ask who answers when something needs fixing a year or two later, and ask how that BBB complaint was handled.
I am really sorry to be writing this review, and have never written a bad one before. Our kitchen cabinets, by Chip, are an embarrassment. Many cabinets are chipped, paint peeling, doors don’t close, etc…I have called multiple times over the past 4 years to ask for help in repairing the cabinets. Always some excuse. The cabinets are 7 years old and this is our summer home, so not much use, as Chip claims, (without ever seeing them). We paid a lot of money for our beautiful kitchen in a brand new home. But he won’t help because of his relationship with the builder. Chip said he should have never gotten involved with him. As the consumer, that is not my fault. Chip should be proud of his work and want to make sure the customer is happy. I would not be proud of this at all.
About 12 years ago we had a cabinet installation done by Kitchen Creations....Chip's son oversaw the granite countertops. Still looks brand new!! We found the the whole team attentive and responsive. Today I called Chip with a question about my trash bin cabinet (wanted to remove for cleaning) After sending him a photo, he returned my call and a solution within the hour. Now that's service!! Cannot recommend this Co. highly enough. Thanks, Chip Sincerely, Donna M.
I worked with Kitchen Creations owner Chip Harron on my total kitchen gut and remodel in the spring of 2016. When the job was complete, I had a "punch list" of unfinished work and items that needed attention. Chip Harron was gracious in coming over and going over the list with me but kept on saying how busy is was. It's now 2019 and attention to my list has not been taken and when I called him to address this he blamed by contractor for some items, and myself for "abuse" of his cabinets. You can see from the attached photos that the workmanship just is not there in these cabinets. As a small business person myself, it pains me to leave negative feedback to another small business shop. But I honestly pulled out all the stops to make this right and here I am...three years later with cabinetry that looks like this.
We would use them again for our next remodel if we had one!
Kitchen Creations provided high quality workmanship, professionalism, and outstanding design assistance for a very competitive price. All facets of the project were completed in a timely fashion and their installers were courteous and extremely neat. We highly recommend this company.
Specializes in
Also offers
Service area
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 9, 2026.
Tile craftsmanship5.0
Brings finish samples on site and reworks plans5.0
Clients returning for 10 and 20 years5.0
Detailed craftsmanship5.0
Owner named across years of reviews5.0
Neat weatherization work3.3
Decks built, replaced and expanded4.6