SRC Heating & Cooling

SRC Heating & Cooling is a Hyannis-based HVAC outfit that Cape Cod homeowners call for everything from a dead thermostat to a full heat pump swap — and reading through the reviews, one name comes up almost every time: Sergio. Whether it's a mini split acting up or a furnace on its last legs, customers describe him showing up, diagnosing the problem, and getting it fixed, often within days. Speed shows up repeatedly in the specifics people share. In a 2024 review, one customer described losing heat during a snow-and-wind storm and having Sergio at the house within 30 minutes of a call; in a separate 2024 account, a walk-in freezer's motor was fixed within the hour of the service call. On installs, a 2024 review described a three-ton condenser and air-handler swap that stretched to three days because of a tight space, with the crew staying until it was done right and the site left clean. The Google record here is deep and consistently strong — 81 ratings, all five stars, and the 15 most recent reviews carry no complaints at all. HomeAdvisor tells a slightly different story: alongside mostly positive reviews, two stand out. A 2023 review described a $900 leak repair on a heat pump that failed again within two weeks, with no follow-up call back from SRC. A 2024 review called the service aggressive and dishonest. Those two HomeAdvisor reviews are worth asking about directly, especially for refrigerant work — get clear on what's covered if a repair doesn't hold. For routine maintenance, AC and heat pump installs, and minisplit service, the volume and consistency of the record here point to a shop that's handled a lot of these calls before.