Accu-Tek

GE hired them to come out and fix our year and a half old, lightly used, Profile washing machine. On the day of the repair, we contacted them towards the end of the day to see when they might be out. The person stated they would be refusing to complete the repair. That’s totally fine to refuse work. However, the gentleman was extremely rude on the phone. He hardcore belly laughed at us, stating that sometimes this is how life is, and we needed to chalk it up to needing to replace the machine, after stating he didn’t have much information from GE about what the job was. No respect. No common courtesy. No social skills. Avoid them at all costs.

Refused to service our new appliance after an appointment was made through customer service, stating they have the right to not do work if they don’t want to. Which is true, but a pretty poor business model.

I set up an appointment through GE for an A/C service. I was home 8-4:30 the day of my appointment before calling, at which point they tell me they didn't accept the job from GE. I called GE and the rep told me that they've accepted the job. No notification from either GE or Accu-Tek, not professional at all

great communication throughout the repair and claims process with Lowes. I highly recommend this company.

Allen came out to our home to service our double wall oven after this stopped working following a self cleaning session. Allen had to come out a second time as the insurance company had to send another part for him to complete the job. On the second visit, Allen worked tirelessly to remedy the problem and now we have a working oven ready for the holidays! Thank you, Allen!