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Lori Designs is a Chatham, MA business that describes itself on Houzz as specializing in custom window treatments, including shades, blinds, shutters and window coverings. Houzz shows 4.4 stars from 14 ratings; Google shows 3.5 stars from 8. In a 2022 Google review, a customer said shutters ordered from Lori in 2021 still had not been installed nearly a year later, that she ordered the wrong size shutters and refused to complete her contracted work, and that the order was not placed until 6 months after the proposal was signed and a 50% deposit paid. In a 2022 Houzz review, a customer who gave a deposit said they got one text a month after a second meeting, that Lori won't answer emails, texts and phone calls, and that a tenant at her office said no one had been seen there in a very long time. A separate 2022 Google review opens "They took my money and ran" and says Lori Mead won't answer calls, texts and emails and that nobody is at her office in Chatham. In a 2016 Houzz review, a customer who used Lori's firm for shades in a guest apartment said the order went smoothly and the installation and timing were spot on. In a 2017 Houzz review, a customer said Lori helped select window coverings for most of a new house, with the curtains and blinds delivered on budget. Another 2017 Houzz review describes window treatments for a newly renovated office, with installation done in a timely manner and no mess. In a 2018 Houzz review, a customer said Lori updated their Cape Cod bath on a tight budget.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from LORI DESIGNS. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
They took my money and ran. Lori Mead won’t answer calls, texts, and emails. Nobody is at her office in Chatham.
If you want lose your money, Lori Designs will take it from you. I hired Lori Designs, gave them a deposit, they met with me a 2nd time, I received 1 text message from them a month after that.Lori won’t answer my emails, texts, and phone calls. I even dropped by her office an another tenant stated that they hadn’t seen anyone in the office in a very long time. If you have had a similar experience, take action to get your money back.
Lori Designs would receive a Zero rating if available. We ordered shutters from Lori in November 2021 and they still have not been installed nearly a year later. She lied about when she placed the order (which was not until 6 months after I signed the proposal and gave a 50% deposit), ordered the wrong size shutters and and has refused to complete her contracted work. She is dishonest and unprofessional. I would strongly encourage anyone considering her services to look elsewhere.
Working with Lori and her team was wonderful. From the design to the implementation they helped make it easy. There was a lot of things happening at the same time and it all worked great at the end right down to finishing at a certain to to surprise my wife! Also, the project was within our budget.
Lori updated our Cape Cod bath taking an almost embarrassing space to one I show off to all my guests with pride. Her eye for what works is amazing. On a tight budget Lori was able to create a bright classy Cape look. I would never choose anyone else but Lori for interior improvements!
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3 changes recorded — last scanned Sep 27, 2026.
New-home constructionNot yet rated
Solves leaks other contractors couldn't fix5.0
Ice dam specialists5.0
Owner on site from 7:30 daily4.8
Kitchen remodel and a small addition3.0
Owner works alongside his two sons3.8
Custom cabinetry3.2
Owners on siteNot yet rated