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Technician at the door at midnight on a no-heat call3.7
Delivered in almost 2 feet of snow after a storm3.9
Callback with an arrival time inside ninety minutes4.0
New furnace in place within 36 hours3.4
Oil emergencies covered with drivers out in a foot of snow3.7
Water heater replaced in two business days4.2
Hot water fixed within the hour after hours4.2
Arrived within 40 minutes for a last-minute gas shutoff2.3
41 years in business1.4
101 years in business2.0
No weekend rate on a Saturday furnace call3.9
Same-evening AC fix, working by 6:154.5
Boiler install by professional, neat techs3.9
Oil pump and nozzle replaced in two hours3.9
Combustion analysis with annual boiler maintenance3.8
Rebate exemption filed, recovering over $10003.5
96 years in business3.2
Friday-night no-heat call fixed on the spot by John3.4
Weekend emergency call answered by 8am Saturday4.5
Next-morning boiler swap4.8
Honest second opinion: boiler repaired, not replaced4.3
Furnace adjusted rather than a pushed replacement2.9
Christmas Eve heat repair the same night4.0
Nick dropped everything for an after-hours visit4.5
Same-morning furnace repair2.9
Compressor short traced after two others failed4.1
Same-day boiler fix4.2
Central air install that conserved closet space3.7
Over 15 years of oil furnace upkeep for one customer2.8
HVAC installed and maintained for over 20 years3.2
56 years in business3.1
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