Snowy-day oil delivery with the pilot relit fast3.2
Oil delivered within hours ahead of a snowstorm3.6
New oil tank installed on the promised date3.9
Central air installed in an 1850s home4.1
Single-part AC fix instead of a new unit4.3
Emergency oil fill within 15 minutes5.0
Steam boiler replaced in 2 days4.4
Crew of four replaced a 59-year-old oil tank3.6
Central air diagnosed and fixed quickly3.7
Prompt reply to an early-morning message3.7
Fair quote and fast furnace replacement after a fire4.2
A $500 repair quote that came in at $1254.6
Emergency oil delivery when other companies declined2.6
Emergency oil fill within 30 minutes3.6
Same-day steam radiator repair3.1
One-day boiler install that came in under budget4.2
Owner came out at 12:20 AM for a late-night delivery4.3
Oil delivery without an annual contract3.7
Delivered in almost 2 feet of snow after a storm3.9
Callback with an arrival time inside ninety minutes4.0
A customer on empty moved up the delivery schedule3.0
Truck in the driveway 30 minutes after calling the owner3.8
Boiler repair with the piping extended3.9
Oil emergencies covered with drivers out in a foot of snow3.7
Owner came out himself to refill an empty tank3.9
Oil within two hours of an out-of-oil call3.9
Roth oil tank installation3.5
Delivery arrival within an hour of calling3.3
Same-day delivery on a Saturday3.5
Oil deliveries completed exactly as stated3.3
96 years in business3.2
Same-day fuel run after a customer ran out3.5
Smoking furnace cleaned out and repaired by 10:303.0
Same-day delivery, several times over3.3
Emergency fill delivered within 4 hours of calling3.7
Over 15 years of oil furnace upkeep for one customer2.8
Returned calls with clear arrival times3.5
Late-night oil delivery at 9:30 pm3.1
Owner delivered oil during a snowstorm3.6
Oil delivered within 30 minutes of calling3.6
20-minute arrival when others could not come3.9
Christmas Eve oil delivery before guests arrived3.6
After-hours fill of an empty tank that night3.6
Next-day oil delivery every time, one customer says2.1
Technician at the boiler about an hour after the call2.9
Arrived first thing the next morning3.7
Cold-morning repair with a tech there by 8:30 am4.1
Heat back within an hour before a big storm3.5
Half-hour emergency fill3.7
Came out immediately when oil ran out in a blizzard3.5
Holiday emergency call answered in about an hour3.6
Next-day oil delivery, every time for one customer2.3
Friday-night no-heat call fixed on the spot by John3.4
Furnace adjusted rather than a pushed replacement2.9
HVAC installed and maintained for over 20 years3.2
Same-day delivery after a call3.4
Oil usually delivered the same day as the call3.6
On-time oil delivery in a storm at -2 degrees2.9
Bob filled an empty tank in the snow on a storm Sunday3.2
Almost 30 years as one household's oil company2.8
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