On-call tech had the furnace heating again by midnight2.4
Delivery driver found the burner out and restarted it4.7
Snowstorm furnace call answered on the coldest day2.7
Fast oil delivery3.1
Heat pump system sized with a Manual J3.4
Outside AC unit repaired1.9
60-year-old steam boiler replaced3.4
100 years in business1.0
Propane truck in under 30 minutes for a late-night refill2.3
Cold-snap delivery after a customer ran out of oil2.3
Storm delivery after ten other companies didn't help2.3
Holiday-weekend callback within 10 minutes1.4
132 years in business2.0
Emergency oil delivery done within one hour3.4
Auto oil delivery with no problems in 12 years0.9
AC technician arrived within hours3.8
Emergency call answered with a visit within 30 minutes3.2
No hard sell for a customer in a bind3.0
Careful diagnosis: technician spent nearly 2 hours3.8
Debris-caked boiler cleaned and oil flow adjusted3.3
Boiler and furnace replacements4.4
Underground leak fixed, back in service within hours2.0
Same-hour Sunday oil delivery4.2
Oil delivery a customer has relied on since 20174.5
Faucets, showers and spigots done in one morning4.7
72 years in business3.8
Oil delivered within 45 minutes3.6
Run-out order at 6pm delivered by 8am4.3
Two old oil tanks swapped for one new tank in about 4 hours3.3
Two-hour refill for a customer out of heat4.4
Delivered on a Sunday2.3
30 years in business3.4
Veterans pledge of two cents per gallon from its logo truck3.6
Same-day tank swaps4.4
Boiler repair help as soon as called1.7
Office help after an oil shortage3.9
New furnace installed on time and neatly3.1
66 years in business3.5
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