Saturday furnace call answered within an hour3.2
Technician within the hour on a 7-degree no-heat morning4.0
After-hours fill of an empty tank that night3.6
Tank filled in an emergency while the owner was away3.6
Emergency oil fill within 15 minutes5.0
Leaking oil tank replaced within two days4.3
Driver climbed over wood to reach a hard-to-reach fill3.4
Geothermal design flaw from another vendor fixed4.6
Oil burner fixed with parts already on the truck4.6
Oil tank filled within 2 hours of the order4.4
One-day boiler install that came in under budget4.2
Run-out furnace restarted by John within an hour3.9
Owner Karl answered after one ring on his day off3.8
A/C running again in about 40 minutes3.2
Emergency fill delivered within 4 hours of calling3.7
AC maintenance with before-and-after photos3.4
Heating oil delivered within 24 hours of ordering3.9
Heat back within an hour before a big storm3.5
Delivery arrived 2 hours after ordering3.6
Heat pump fault diagnosed after others could not3.6
Warranty claim backed by town hall paperwork3.7
Owner delivered oil during a snowstorm3.6
Christmas Eve oil delivery ahead of the quoted date3.3
Oil within two hours of an out-of-oil call3.9
Called at 8AM, oil delivered by 9AM3.6
Round-the-clock burner service3.5
Beat several oil companies on price3.5
Cold-morning repair with a tech there by 8:30 am4.1
Last-minute storm delivery3.7
Sunday oil delivery within the hour of calling2.8
Same-day tank top-off on request3.5
Same-day delivery after a call3.4
Sunday-night snowstorm fuel run3.5
Oil delivered within 30 minutes of calling3.6
20-minute arrival when others could not come3.9
Next-day delivery on three straight orders3.2
Track the drivers on the way to your home2.7
Oil delivered the same day it was ordered3.6
On-time oil delivery in a storm at -2 degrees2.9
Responsive fuel oil service around the clock2.9
Out-of-oil fill-up when someone answered the call2.4
Late-night oil delivery at 9:30 pm3.1
Same-day delivery, several times over3.3
First delivery of the morning before a snowstorm3.6
Truck in the driveway 30 minutes after calling the owner3.8
Arrived first thing the next morning3.7
Same-day delivery on a Saturday3.5
Oil delivered within hours ahead of a snowstorm3.6
Heating oil within a day of a major storm3.6
Same-day morning fill for a customer who ran out of oil2.6
Oil came the same day it was ordered2.7
Half-hour emergency fill3.7
Tech at the house within an hour for no heat3.6
Oil within a half hour after running out2.9
Oil bought from Gambardella for 30 years3.3
Free furnace restart with an oil refill2.9
Furnace clean with new parts dated on a service tag2.6
Came out immediately when oil ran out in a blizzard3.5
Help from Tom when a burner stopped2.8
Oil still delivered after a truck broke down2.4
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