One-day boiler install that came in under budget4.2
Over 15 years of oil furnace upkeep for one customer2.8
Emergency oil fill within 15 minutes5.0
Same-night fuel delivery when no other company would come3.8
Prompt reply to an early-morning message3.7
Saturday furnace call answered within an hour3.2
Geothermal design flaw from another vendor fixed4.6
Emergency oil fill within 30 minutes3.6
Run-out furnace restarted by John within an hour3.9
Same-day delivery with no extra charge3.8
Callback with an arrival time inside ninety minutes4.0
Owner delivered oil during a snowstorm3.6
20-minute arrival when others could not come3.9
Debris-caked boiler cleaned and oil flow adjusted3.3
Heat pump fault diagnosed after others could not3.6
Emergency fill with Chris out a few hours later3.4
Cold-morning repair with a tech there by 8:30 am4.1
Oil emergencies covered with drivers out in a foot of snow3.7
Arrived first thing the next morning3.7
Emergency fill delivered within 4 hours of calling3.7
After-hours fill of an empty tank that night3.6
Heat back within an hour before a big storm3.5
Oil delivered within hours ahead of a snowstorm3.6
Next-day delivery on three straight orders3.2
Oil within two hours of an out-of-oil call3.9
Tank filled in an emergency while the owner was away3.6
Efficient, price-friendly work3.6
Same-day fuel run after a customer ran out3.5
Sunday oil delivery within the hour of calling2.8
Responsive fuel oil service around the clock2.9
Same-day delivery, several times over3.3
Track the drivers on the way to your home2.7
Oil delivered the same day it was ordered3.6
Beat several oil companies on price3.5
Oil still delivered after a truck broke down2.4
On-time oil delivery in a storm at -2 degrees2.9
Truck in the driveway 30 minutes after calling the owner3.8
Same-day delivery after a call3.4
Tech at the house within an hour for no heat3.6
Same-day delivery on a Saturday3.5
Christmas Eve oil delivery ahead of the quoted date3.3
Oil came the same day it was ordered2.7
Called at 8AM, oil delivered by 9AM3.6
Roth oil tank installation3.5
Oil delivered within 30 minutes of calling3.6
Round-the-clock burner service3.5
Heating-season texts on how far out bookings run1.3
HVAC installed and maintained for over 20 years3.2
Friday-night no-heat call fixed on the spot by John3.4
Late-night oil delivery at 9:30 pm3.1
Furnace clean with new parts dated on a service tag2.6
96 years in business3.2
Half-hour emergency fill3.7
Came out immediately when oil ran out in a blizzard3.5
New propane tanks filled the next day3.5
Bob filled an empty tank in the snow on a storm Sunday3.2
Sunday-night snowstorm fuel run3.5
Delivery arrival within an hour of calling3.3
Out-of-oil fill-up when someone answered the call2.4
Arrived within 40 minutes for a last-minute gas shutoff2.3
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