Persistent problem-solving5.0
Handles complex old-house retrofits5.0
100-to-200-amp panel upgrade that passed inspection4.3
Told customers a repair wasn't needed3.4
Emergency AC repairs4.6
Steam heat expertise4.9
Diagnosed a bad capacitor instead of an unneeded AC replacement4.7
Clean installations5.0
New-construction plumbing4.8
No-heat call returned in 10 minutes4.8
Fan motor fixed for $587, not $11,0004.1
Fast, 20-minute emergency arrivals4.2
One customer relationship spans 20 years of service4.7
Restored a dead heating zone4.0
New water heater within 4 hours of the call4.7
Real emergency response4.3
Leak checks after propane tank fills3.9
Next-day AC repair4.2
Navien expertise4.7
Fair, transparent pricing4.5
AC/furnace replacement3.4
Tricky old-house plumbing4.2
Straight advice3.3
Late-night emergency calls4.0
Thorough cleanup and clear walkthroughs after every install3.8
Clear explanations, down to drawn pictures of the system4.0
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