A customer on empty moved up the delivery schedule3.0
96 years in business3.2
2.6
Central air installed in an 1850s home4.0
Oil tank replaced in just 4 hours5.0
Crew of four replaced a 59-year-old oil tank4.0
Steam boiler replaced in 2 days4.2
Central air diagnosed and fixed quickly3.7
Fair quote and fast furnace replacement after a fire4.1
Snowy-day oil delivery with the pilot relit fast3.4
Emergency oil fill within 30 minutes3.6
New oil tank installed on the promised date3.9
Oil delivered within hours ahead of a snowstorm3.6
One-day boiler install that came in under budget4.2
Same-day steam radiator repair3.1
Delivered in almost 2 feet of snow after a storm4.3
Oil delivery without an annual contract3.7
Truck in the driveway 30 minutes after calling the owner3.8
Owner came out at 12:20 AM for a late-night delivery4.1
Oil within two hours of an out-of-oil call3.9
Same-day delivery on a Saturday3.5
Owner came out himself to refill an empty tank3.9
Oil delivered within three hours of the call2.6
Boiler repair with the piping extended3.9
Storm call at 8 am, tech at the door by 8:453.3
Oil deliveries completed exactly as stated3.3
Oil emergencies covered with drivers out in a foot of snow3.7
Late-night oil delivery at 9:30 pm3.1
Oil delivered within 30 minutes of calling3.6
Same-day delivery, several times over3.3
Emergency fill delivered within 4 hours of calling3.7
Roth oil tank installation3.5
Delivery arrival within an hour of calling3.3
Christmas Eve oil delivery before guests arrived3.6
After-hours fill of an empty tank that night3.6
Smoking furnace cleaned out and repaired by 10:303.0
Half-hour emergency fill3.7
Owner delivered oil during a snowstorm3.6
Returned calls with clear arrival times3.5
Oil usually delivered the same day as the call3.7
Came out immediately when oil ran out in a blizzard3.5
20-minute arrival when others could not come3.9
Heat back within an hour before a big storm3.5
Same-day fuel run after a customer ran out3.5
Cold-morning repair with a tech there by 8:30 am4.1
Friday-night no-heat call fixed on the spot by John3.6
Same-day delivery after a call3.4
Tank filled in an emergency while the owner was away3.6
Price and service that won a cold-weather customer2.6
HVAC installed and maintained for over 20 years3.2
Emergency fill within the hour of an 11:30pm call2.6
On-time oil delivery in a storm at -2 degrees2.9
Next-day oil delivery every time, one customer says2.1
Technician at the boiler about an hour after the call2.9
Sunday-night snowstorm fuel run by owner Sal3.3
Mentioned 1× around the local web2.7
Driver climbed the fence past a frozen gate2.3
Customer since 1991, when Kurt installed central air3.2
Almost 30 years as one household's oil company2.8
Sunday oil delivery within the hour of calling2.8
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