Owner stays involved3.9
Honest second opinions4.4
Handles complex old-house retrofits5.0
Fast emergency turnarounds4.5
Diagnoses before replacing5.0
Navien expertise4.7
Heat pump installs with an hour-long walkthrough3.9
Emergency response4.8
Found a fault two other companies missed4.2
Next-day AC repair4.2
HVAC specialist3.8
Fan motor fixed for $587, not $11,0004.1
EV charger installs4.6
Full HVAC upgrade to heat pumps in three days4.0
Tricky old-house plumbing4.2
Skilled technicians3.7
Heat pump specialists4.4
Late-night emergency calls4.0
Fast next-day response5.0
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