Oil usually delivered the same day as the call3.6
Central air installed in an 1850s home4.1
Crew of four replaced a 59-year-old oil tank3.6
Steam boiler replaced in 2 days4.4
Emergency oil fill within 15 minutes5.0
Heat pump water heater swap, straightforward and quick3.9
Oil tank replaced in less than a day4.0
Heat pump install with care for the home3.2
AC maintenance with before-and-after photos3.4
Owner came out himself to refill an empty tank3.9
Truck in the driveway 30 minutes after calling the owner3.8
Emergency oil delivery in under an hour3.8
Christmas Eve oil delivery before guests arrived3.6
Same-day delivery on a Saturday3.5
Furnace repair where the tech waited to confirm heat3.6
Storm call at 8 am, tech at the door by 8:453.2
An old furnace serviced to run like new3.3
Delivered in almost 2 feet of snow after a storm3.9
Same-day steam radiator repair3.1
Late-night oil delivery at 9:30 pm3.1
Boiler repair with the piping extended3.9
Oil within two hours of an out-of-oil call3.9
Oil delivery without an annual contract3.7
Oil delivered within 30 minutes of calling3.6
Oil delivered within hours ahead of a snowstorm3.6
Pre-storm delivery with the owner arriving soon after a callback3.3
Came off schedule for a frigid Sunday fill-up3.5
21 years in business3.5
Returned calls with clear arrival times3.5
Half-hour emergency fill3.7
No-heat oil fill within an hour of calling3.6
Boiler pump replaced in about an hour3.1
Knowledgeable, fair and punctual oil service3.6
Oil delivery an HVAC contractor refers customers to2.8
Smoking furnace cleaned out and repaired by 10:303.0
96 years in business3.2
Oil-to-propane conversion with heat pump and ductwork3.6
Came out immediately when oil ran out in a blizzard3.5
Same-day oil delivery when next day was requested3.1
Driver climbed the fence past a frozen gate2.3
Customer since 1991, when Kurt installed central air3.2
Sunday-night snowstorm fuel run3.5
Same-day delivery, several times over3.3
Delivery arrival within an hour of calling3.3
Phil and Karen walked a customer through a boiler fix3.7
Delivery schedule slowed for an unoccupied house2.6
Almost 30 years as one household's oil company2.8
Same-day delivery after a call3.4
Repeat furnace repairs from Eric3.3
Driver Jeff Grey filled a family member's empty tank3.2
No-heat call where Eddie found the problem right away2.2
Contactless oil delivery with no hassle2.3
50 years in business2.0
On-time oil delivery in a storm at -2 degrees2.9
Quick to respond and deliver3.3
Technician at the boiler about an hour after the call2.9
Driver Don, courteous and helpful3.1
A repeat Casertano heating oil customer for years2.9
BBB A+3.2
HVAC installed and maintained for over 20 years3.2
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