Delivery schedule slowed for an unoccupied house2.6
Almost 30 years as one household's oil company2.8
Emergency propane fill within 2 hours0.5
Central air installed in an 1850s home4.1
Single-part AC fix instead of a new unit4.3
Crew of four replaced a 59-year-old oil tank3.6
Steam boiler replaced in 2 days4.4
Emergency oil fill within 15 minutes5.0
Fair quote and fast furnace replacement after a fire4.2
Central air diagnosed and fixed quickly3.7
Emergency oil delivery when other companies declined2.6
Owner came out himself to refill an empty tank3.9
Heat pump install with care for the home3.2
Same-day steam radiator repair3.1
Delivered in almost 2 feet of snow after a storm3.9
Snowy-day oil delivery with the pilot relit fast3.2
Truck in the driveway 30 minutes after calling the owner3.8
Boiler repair with the piping extended3.9
New oil tank installed on the promised date3.9
Oil delivery without an annual contract3.7
Oil delivered within hours ahead of a snowstorm3.6
Owner came out at 12:20 AM for a late-night delivery4.3
Same-day delivery on a Saturday3.5
Furnace repair where the tech waited to confirm heat3.6
Same-day emergency help4.0
Christmas Eve oil delivery before guests arrived3.6
Oil within two hours of an out-of-oil call3.9
Storm call at 8 am, tech at the door by 8:453.2
Returned calls with clear arrival times3.5
Came off schedule for a frigid Sunday fill-up3.5
Oil delivered within three hours of the call2.6
Smoking furnace cleaned out and repaired by 10:303.0
Late-night oil delivery at 9:30 pm3.1
A customer on empty moved up the delivery schedule3.0
Oil usually delivered the same day as the call3.6
Oil delivered within 30 minutes of calling3.6
96 years in business3.2
Delivery arrival within an hour of calling3.3
Same-day oil delivery when next day was requested3.1
Roth oil tank installation3.5
Oil emergencies covered with drivers out in a foot of snow3.7
Half-hour emergency fill3.7
Oil delivery an HVAC contractor refers customers to2.8
Driver climbed the fence past a frozen gate2.3
Same-day delivery, several times over3.3
Came out immediately when oil ran out in a blizzard3.5
21 years in business3.5
Customer since 1991, when Kurt installed central air3.2
Technician at the boiler about an hour after the call2.9
Furnace adjusted rather than a pushed replacement2.9
Technician sent the same day for a failing furnace3.2
Next-day oil delivery every time, one customer says2.1
Phil and Karen walked a customer through a boiler fix3.7
Oil-to-propane conversion with heat pump and ductwork3.6
Same-day delivery after a call3.4
Friday-night tank fill within 2 hours before a snowstorm2.9
Knowledgeable, fair and punctual oil service3.6
Quick furnace responses for a 30-year customer2.0
On-time oil delivery in a storm at -2 degrees2.9
HVAC installed and maintained for over 20 years3.2
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